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Frequently asked questions

Here are some common questions about our company.

We accept enrollment cancellations within 14 days of registration, provided the child has not started attending and all required forms are complete. Tuition refunds will be issued to the original payment method. Please note that certain fees, such as registration or supply fees, may not be refundable.

Yes, we offer both physical and digital gift cards in various amounts. Physical gift cards can be purchased in-store or online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for tuition, supplies, and special programs.

We’re committed to providing caring, timely support to ensure every family feels confident.

Yes. If a child care spot is full, you can join our waitlist through the website or by visiting the center. We’ll contact you as soon as an opening becomes available, and you can choose a start date that works for your family. Waitlist placements are typically offered within 1-2 weeks, depending on enrollment.